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There are two steps in placing an order using GreenGrocery.Com.Ph :

**Note:  If not yet registered, you can sign-up by following the steps here:  How Do I Register an Account?

 (1) Log-in first then buy:

1. Log-in to your account.

2. Review the product's information.

3. Enter the quantity of an item by clicking the "+" or "-" button beside it.

4. Click Buy now button.

5. Fill up the required details.

6. Select your payment methods:

For  Dragonpay: 

1. Select a payment option.

2. Read and check Terms & Conditions

3. Then click Submit.

If you chose Paypal:

1. Enter your PayPal email and password.

2. Fill up the required details and click Add.

For Cash on Delivery

1. Just click COD

2. Read and check Terms & Conditions

7. Click Continue. (You will receive an email regarding your order invoice.)

(2) Select a product first then Log-in:

1. Search the product that you want to purchase.

2. Review the product's information.

3. Enter the quantity of an item by clicking the "+" or "-" button beside it.

4. Click Buy now button.

5. A log-in page will appear. Enter your credentials.

6. Go to My Shopping Cart page by clicking the Cart icon.

7. Click Proceed to Checkout button.

8. Fill up the required details.

9.Select your payment methods:

If you chose Dragonpay: 

1. Select a payment option.

2. Check Terms & Conditions

3. Then click Submit.

If you chose Paypal:

1. Enter your PayPal email and password.

2. Fill up the required details and click Add.

10. Click Continue. (You will receive an email regarding your order invoice.)

GreenGrocery.Com.Ph gives an affordable shipping fee for all the item(s) in any location. Shipping fees for each item(s) can be seen in the product information once you clicked the item(s). 

To request for a refund, please call our Customer Service Officer (CSO) and we will evaluate the issue.  Once approved, you can expect to receive your money within the following timeframe.

To track your order this is the steps you need to follow:

1. Log in to your account

2. Click Manage order

3. On the action tab click TRACKING

4. You can leave a message to know the state of your order(s).

Once your package has been shipped it will be out for delivery for the next 24 – 48 hours. You can expect your item(s) to be delivered according to the Delivery time provided by the vendor in the product information. Or you can track your order status by the following steps.

 

1. Log in to your account

 

2. Click Manage order

3. On the action tab click TRACKING

       4. You can now see the state of your order(s). You can leave a message to know the state of your order(s).

1.     First, click Shopping Cart icon to our upper left of the screen.

2.     You can modify the quantity of the item by pressing the ADD and MINUS buttons.

3.     If you want to remove the item simply click the X button from the upper right of the item picture.

To cancel your order, just follow these steps:

1.     Log-in to your account

2.     Go to My Account

3.     Click the Manage Order Tab

4.     Click Cancel in Action Column and click Okay

5.     Check your email for the canceled order.

Note:  You cannot cancel your order once it has been already accepted and being processed.

1. Log-in to your account.

2. Go to My Account.

 

 3. Fill out the required information then click Submit.

1. Log-in to your account or click here.

2. Click My Account.

3. Click Update Profile tab and update your information.

4. Check Newsletter Subscription and Terms & Agreement boxes. Then, Click Submit.

 

 

1. Click the Log-in button in the top right corner of the page or click here.

2. Write your username, password, and the code, then click Submit

You may also use Facebook account to log-in.

  • Simply click Continue with Facebook button.
  • Enter your log-in credentials and click Log-in.

1.     Click Sign-up button in the top right corner of the page or click here.

2.     Fill out all required information.

3.     Check Newsletter Subscription and Terms & Conditions then click Submit.

4.     Check your email for your account’s confirmation.

 *You may also sign-up using your Facebook account by simply clicking the Continue with Facebook button.

  • Enter your Facebook credentials on the textboxes and click Log-in. Click Continue as [Your name] button and you are all done.